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Last modified: March 29, 2023.
Introduction
Dyte, Inc. (“Company”, “we”, “us” and “our”) respects your privacy and is committed to protecting it through the Company’s compliance with this privacy policy (this “Policy”).
This Policy describes the types of information the Company may collect from you or that you may provide when you visit the Company’s website https://dyte.io/ and https://videocalling.app (“Website”) and the Company’s practices for collecting, using, maintaining, protecting, and disclosing that information.
The capitalized terms have the same meaning as ascribed in our Terms of Use or Terms ofService as applicable, unless otherwise noted here.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUB PROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.
Our Website is available for use in the United States and India. If you are a resident of India or the United States (“US”), the laws of the state where we are incorporated (Delaware), and the state in which you live and the laws of India may apply. If you are a resident of any other country, please ensure compliance with all local laws prior to using our Website. You must comply with this Policy and our Terms of Use and Terms of Service, as applicable. If you have any questions regarding this Section, please email us at support@dyte.in.
This Policy applies to information the Company collects:
● On this Website.
● In email, text, and other electronic messages between you and this Website.
● When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Website or this policy.
● When you sign-up to create your account with the Company including but not limited to any information collected by the use of the Company’s Product (as such term has been defined in the Company’s Terms of Service).
This Policy does not apply to information collected:
● offline or through any other means, including on any other website operated by Company or any third party including the Company’s affiliates and/or subsidiaries; or
● by any third party including the Company’s affiliates and/or subsidiaries, including through any application or content including advertising that may link to or be accessible from or through this Website.
Please read this Policy carefully to understand the Company’s policies and practices regarding your information and how the Company will treat it. If you do not agree with the Company’s policies and practices, your choice is not to use the Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see Changes to the Policy).Your continued use of this Website after the Company make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Children Under the Age of 16
This Website is not intended for children under 16 years of age. No one under the age 16 may provide any information to or on the Website. The Company does not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If the Company learns that theCompany has collected or received personal information from a child under 16 without verification of parental consent, the Company will delete that information. If you believe that theCompany might have any information from or about a child under 16, please contact us atsupport@dyte.in.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.
Information the Company Collects About You and How the Company Collects It
The Company collects several types of information from and about users of this Website, including information:
● By which you may be personally identified, such as name, email address, telephone number, any other identifier by which you may be contacted online or offline (“personal information”);
● That is about you but individually does not identify you, such as meta data on the aggregate visitors to the Website, partially or fully masked Internet Protocol addresses(“IP address”); and/or● About your internet connection, the equipment you use to access this Website, and usage details.
The Company collects this information:
● Directly from you when you provide it to the Company.
● Automatically as you navigate through this Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies:
● From third parties, for example, our business partners.
We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor. However, we will update this Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.
Information You Provide to the Company
The information the Company collects on or through this Website may include:
● Information that you provide by filling in forms on this Website. This includes information provided at the time of registering to use this Website, subscribing to theCompany’s service, posting material on this Website as User Contributions (as defined below), or requesting further services. The Company also reserves the right to ask you for information when you report a problem with this Website.
● Records and copies of your correspondence (including email addresses), if you contact the Company or its representatives.
● Your responses to surveys that the Company might ask you to complete for research purposes.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of this Website or transmitted to other users of this Website or third parties (collectively,“User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although the Company limits access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, the Company cannot control the actions of other users of this Website with whom you may choose to share your UserContributions. Therefore, the Company cannot and does not guarantee that your UserContributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with this Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
● Details of your visits to this Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
● Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information the Company collects automatically is only statistical data and does not include personal information, but the Company may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve this Website and to deliver a better and more personalized service, including by enabling the Company to:
● Estimate its audience size and usage patterns.
● Store information about your preferences, allowing the Company to customize this Website according to your individual interests.
● Speed up your searches.
● Recognize you when you return to this Website.
The technologies the Company uses for this automatic data collection may include:
● Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of this Website. Unless you have adjusted your browser setting so that it will refuse cookies, the Company’s system will issue cookies when you direct your browser to thisWebsite.
● Web Beacons. Pages of this Website and the Company’s emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on this Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use this website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose YourInformation.
How the Company Uses Your Information
The Company uses information that it collect about you or that you provide to it, including any personal information:
● To present this Website and its contents to you.
● To provide you with information, products, or services that you request from the Company.
● To fulfill any other purpose for which you provide it.
● To provide you with notices about your account/subscription, including expiration, renewal notices, and invoices.
● To carry out the Company’s obligations and enforce its rights arising from any contracts entered into between you and us, including for billing and collection.
● To notify you about changes to this Website or any products or services we offer or provide though it.
● To allow you to participate in interactive features on this Website.
● Administer contests, promotions, and surveys or other website features
● In any other way we may describe when you provide the information.
● For any other purpose with your consent.
The Company may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want the Company to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form)/adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
The Company may use the information we have collected from you to enable the Company to display advertisements to its advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
How the Company Protects the Information We Collect?
Our Website receives regular security scans and penetration tests. Our Website also receives regular malware scans. We require username and passwords for our employees who can access your personal information that we store and/or process on our Website and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Website and servers. We accept payment through a third party credit card processor on our behalf. We will implement reasonable security measures every time you (a)place an order, or (b) enter, submit, or access your information, (c) register, or (d) access ourWebsite.
Data Security Measures
● Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from un authorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of ourWebsite, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
● Fair Information Practice Principles. In the event of a personal data breach, we will notify you within seventy two (24) hours via (i) email and/or (ii) our notification system on our Website. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individual shave enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Disclosure of Your Information
The Company may disclose aggregated information about its users, and information that does not identify any individual, without restriction.
The Company may disclose personal information that it collects or you provide as described in this Policy:
● To its subsidiaries and affiliates.
● To contractors, service providers, and other third parties it uses to support its business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Company discloses it to them.
● We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.
● To a buyer or other successor in the event of a merger, divestiture, restructuring, re organization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about its Website users is among the assets transferred.
● For any other purpose disclosed by us when you provide the information.
● With your consent.
The Company may also disclose your personal information:
● To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
● To enforce or apply the Company’s terms of use or terms of service and other agreements, including for billing and collection purposes.
● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, its subsidiaries, affiliates, customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Third Party Disclosure
● The Company does not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
● We do not provide non-personally identifiable visitor information for marketing purposes.
Choices About How the Company Uses and Discloses Your Information
The Company strives to provide you with choices regarding the personal information you provide to the Company.
The Company does not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Residents of certain states, such as California may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Transfer of Personal Information
We store your personal information in India. We and our other group companies have offices inIndia and the United States of America. To facilitate our operations we may transfer, store, and process your information with service providers based in United States of America, in compliance with the applicable privacy regulations.
Third-Party Analytics
We currently use different third-party analytics to collect and process certain Website usage data.To learn more on how we use third-party analytics please visit, the respective third-party pages.
Your Privacy Rights
You have certain rights with respect to your personal information as set forth below. Please note that in some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be personal information, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision.
Access: You can review and change your personal information by logging into this Website and visiting your account profile page. You may also send the Company an email at support@dyte.in to request access to, correct or delete any personal information that you have provided to theCompany.
Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such information. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
Right to have Personal Information Deleted. Upon request, we will delete all of your personal information that we have collected on you and will direct our service providers to also delete all of your personal information. But note that if we do delete all of this personal information, you will no longer be able to use our services.
Note that (i) if we delete your personal information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such personal information for a while during the shutting down and billing process. if you would like to discuss our personal information storage and processing process with us, please send us an email at support@dyte.in.
If you delete your User Contributions from this Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by otherWebsite users. Proper access and use of information provided on the Website, including UserContributions, is governed by our terms of use.
Residents of certain states, such as California may have additional personal information rights and choices. Please see Other Privacy Rights for more information.
Other Privacy Rights
A. Your California Privacy Rights
The Company does not sell, trade, or otherwise transfer to outside third parties your “PersonalInformation” as the term is defined under the California Civil Code Section § 1798.82(h). State consumer privacy laws may provide their residents with additional rights regarding theCompany’s use of their personal information. To learn more about California residents' privacy rights, visit [HYPERLINK TO CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS]. California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@dyte.in or write to us at dyte, Inc., 16192Coastal Highway, Lewes, Delaware 19958, USA.
Note that (i) if we delete your personal information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such personal information for a while during the shutting down and billing process. If you would like to discuss our personal information storage and processing process with us, please send us an email at support@dyte.in or write us at dyte, Inc, 16192 Coastal Highway, Lewes, Delaware 19958, USA.
CAN-SPAM ACT of 2003
The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per theCAN-SPAM Act, we will:
a. not use false or misleading subjects or email addresses;
b. identify the email message as an advertisement in some reasonable way;
c. include the physical address of dyte, Inc., 16192 Coastal Highway, Lewes, Delaware19958, USA;
d. monitor third-party email marketing services for compliance, if one is used;
e. honor opt-out/unsubscribe requests quickly; and
f. give an “opt-out” or “unsubscribe” option.
If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at support@dyte.in and we will promptly remove you from all future marketing correspondences.
Changes to the Company’s Privacy Policy
It is our policy to post any changes we make to the Company’s privacy policy on this page. TheCompany reserves the right, at its sole discretion, to change or modify this Policy at any time. If the Company makes material changes to how we treat its users’ personal information, theCompany will notify you by email to the email address specified in your account and/or through a notice on the Website home page by posting a modified version of the Policy page, or by a comparable means within a reasonable time period. The date the privacy policy was last revised
is identified at the top of the page. In the event we modify this Policy, such modifications shall be binding on you only upon your acceptance of the modified Policy. Your continued use of ourWebsite shall constitute your consent to such changes.
List of Third-Party Service Providers
The Company uses the following third-party service providers for the provision of services as detailed under the Terms of Use or Terms of Service, as applicable
Additionally, if you have any questions or concerns about our third-party service providers, please email us at support@dyte.in.
Copyright Infringement/DMCA Notice
If you believe that any content on our Website violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA TakedownNotice”)) must be provided to our designated Copyright Agent.
● Your physical or electronic signature;
● Identification of the copyrighted work(s) that you claim to have been infringed;
● Identification of the material on our Website that you claim is infringing and that you request us to remove;
● Sufficient information to permit us to locate such material;
● Your address, telephone number, and email address;
● A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
● A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.
The Company’s Copyright Agent to receive DMCA Takedown Notices is Abhishek Kankani at abhishek@dyte.in and at dyte, Inc., Attn: DMCA Notice, 16192 Coastal Highway, Lewes,Delaware 19958, USA. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by the Company in connection with the written notification and allegation of copyright infringement.
Contact Information
To ask questions or comment about this Policy and the Company privacy practices, contact us at:
Privacy Officer: Kushagra Vaish
Email: support@dyte.in
To register a complaint or concern, please email us at support@dyte.in
