In conversation with Shoieb Shaikh and Ankit Chaudhari from Let’s Upgrade
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Before March 2020, Let's Upgrade thrived on the traditional classroom experience in Chennai. However, the pandemic brought a twist, steering them towards an exciting new chapter in Navi Mumbai. To embrace the digitization wave to keep their business afloat, they initially ventured into online learning with YouTube and StreamYard, offering free courses.
But the transition to online learning with YouTube was not without its challenges. While effective for free courses, YouTube's model fell short regarding paid and more interactive courses. The limitations in terms of student engagement and course customization led Let's Upgrade to explore other platforms like Vimeo, only to find restrictions in streaming capabilities—you can only have 3 simultaneous streams.
So they did what most people did—started using Zoom to conduct and manage their classes. But Zoom only made things more tedious for their team:
It didn’t help that the basic license's limitation to 200 users was insufficient for their needs, and upgrading to the more expensive license wasn't the answer either! The higher tier plan used HLS to stream video content to students, which introduced lag and reduced class interactivity.
Our journey was tough, grappling with constant bandwidth issues that led to frequent call drops for our students. The manual grind of managing meetings and analytics and Zoom's operational complexities tested our resilience.
They spent time exploring various open-source and video SDK solutions as a means to build a custom live experience inside their platform—but it was fraught with difficulties, too. These challenges included:
Let’s Upgrade needed something that just worked. And that’s when they found Dyte.
Dyte significantly improved our students' experience. It ensured they got to see the shared screen and hear the teacher even in low-bandwidth situations. The switch made our app lighter, live video more stable at scale, and helped us get more insights into the student engagement.
Let's Upgrade's collaboration with Dyte catalyzed a significant evolution in their digital education strategy. This partnership solved the immediate technical challenges of providing high quality live video at scale and propelled their growth, allowing them to expand their educational offerings and reach.
Starting with a small group of students, Let's Upgrade gradually expanded its use of Dyte to handle multiple batches, effectively showcasing Dyte's ability to support their growing educational needs. This transition was more than just switching to a new platform; it was about enhancing their online learning strategy. Dyte's capabilities in customization and scalability played a key role in evolving Let's Upgrade's approach, leading to a more interactive and practical online learning environment.
With Dyte Let’s Upgrade could:
One of the remarkable outcomes of this partnership was the development of their SaaS platform, LISA, built over Dyte. This platform was designed to address the online learning challenges head-on, providing an experience akin to offline sessions but in an online format. This innovation was particularly timely, as even universities were transitioning online, and Let's Upgrade was ready with a solution that could seamlessly bridge the gap between traditional and digital education methods.
The creation of LISA signified more than just a technological upgrade; it marked Let's Upgrade's strategic entry into a broader educational market. By incorporating Dyte, they could onboard individual learners, corporates, and universities, significantly expanding their reach. This expansion was backed by Dyte's robust features like atomic UI for customization, effective backend integration with APIs, and an array of interactive features that enhanced student engagement.
Today, Let's Upgrade, with Dyte's integration, manages thousands of minutes of online classes daily across a wide range of meetings, standing as a testament to their successful digital transformation and growth in the online education sector.
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“We wanted to bring a video based interaction with users on our platform. Dyte checked all the right boxes for us!”