Customers today expect a near-instantaneous resolution to their queries, and businesses that still rely on the age-old system of raising support tickets are in for a rude awakening.
Adding an option for customers to start a live video call through chatbots or support pages positively impacts their experience with the brand. And as they say: A satisfied customer comes back for more.
But does embedding live video conferencing to your website seem like a tall order? It’s not with Dyte. Our video SDKs allow you to embed custom live video in minutes. Read the blog to learn how.
Why Add Video Conferencing to Your Website?
Video conferencing provides several advantages over traditional methods like phone calls and in-person meetings, whether you're trying to connect with customers, employees, or partners.
And if you're not already using video conferencing on your website, you could miss out on a valuable opportunity to engage with your audience. Here are 3 reasons you should add live video to your website:
1. Increased Engagement by Website Visitors
With live video calls, you get the chance to educate and inform your audience about your products, provide support or answer questions from potential leads. This helps you create a more interactive experience for your website visitors/customers that can help build trust and loyalty.
2. Greater Potential for Sales Conversions
Adding video conferencing to your website can also lead to greater potential for leads and sales conversions since it provides a personal touch that can help build rapport with potential customers and close deals more effectively. In addition, video calls can be recorded and used as marketing materials (e.g., case studies) down the line, further increasing your sales conversion rate.
3. Run Digital Events to Assist Your Website Audience
Another benefit of adding video conferencing to your website is that it enables you to hold digital events, such as webinars or Q&As, which can assist your audience in learning more about your products or services. Digital events are a great way to generate leads and sales conversions while providing valuable information to your target market.
How Does Website Video Conferencing Work?
We’ve established that live calls embedded on the website are a powerful tool that can help you boost sales and improve customer service. But how does it work?
There are three main ways to add it to your website:
1. Creating Your Own Solution From Scratch
This method entails building all the necessary infrastructure from the ground up. It gives you the most control over features and customization, but it's also the most expensive and time-consuming.
2. Integrating Ready-to-Use Solutions
You can take advantage of existing platforms like Skype and Dyte, which provide video conferencing solutions that can be easily integrated into your website. This is a more cost-effective solution, but you would be limited by the features and capabilities of the existing platform.
3. White-Label API Integration
The third option for website video conferencing is the white-label API integration of Video SDKs like Dyte. Dyte offers the quickest and easiest way to add custom video conferencing to your website. It provides the same level of control and security as creating your solution but without needing upfront investment or ongoing maintenance. This makes it an ideal solution for businesses that want the benefits of video conferencing without the hassle.
How to Embed Video Calling in Your Website With Dyte Rest API?
You can have video calling on your website with Dyte Rest API with just a few clicks. The process is simple and requires no hard technical skills or knowledge of programming languages.
1. Create an Account on Dyte
The first step is to create an account on Dyte. You will need to provide basic information about your organization in order to get started.
2. Complete the Onboarding for Your Organization to Get the API Keys
Now, you need to complete the onboarding process for your organization. This will involve providing additional information about your company and its use of Dyte services. Once you have completed the onboarding process, the interface will generate a unique set of API keys that you can use to integrate video conferencing on your website.
3. Create a Meeting for the Given Organization
You can now create a meeting for your given organization. You can customize the name, time limits, and other features of the meeting according to your specific needs.
a. Get API Key
As soon as you create a Dyte account on the Developer Portal, you can access the API key. This key needs to be passed in HTTP requests for authorization purposes.
Example: e9fd03191372a3b3b2bb
b. Get Organization ID
Along with API Key, you'll also require Organization ID to call certain APIs. You can get the Organization ID from the Developer Portal.
Example: 910a53bf-5f8c-4a91-b106-9bf29e222g3c
c. Send an API Request to Obtain the roomName and meetingID in the Response
Finally, you can use the Organization ID and API key to send an API request to obtain the roomName & meetingID in the response. This is a unique identifier for each video conference that you create, which will be used to connect clients and other participants of the call.
4. Add a Participant
Use Authorization API, meetingID, and OrganizationID to send an API request to add a participant. You will receive authToken in response which you can use to execute the meeting.
5. Integrate roomName and authToken to Create the Meeting URL
To initiate the meeting, you need to insert the roomName and authToken into the provided URL format. This will generate a URL that can be shared with participants and used to start the video conferencing session.
The URL should be in the following format:
https://app.dyte.in/<roomName>?authToken=<authToken>
Now your video conferencing functionality has been set up, you need to embed the same to your website with Dyte API integration!
6. Install Web Core SDK
Install Web Core SDK, it will provide the necessary tools and resources to embed video calling on your website with the Dyte API integration.
npm
Install the SDK using npm.
npm install @dytesdk/web-core
yarn
Install the SDK using yarn.
yarn add @dytesdk/web-core
CDN
Add the following script tag in the head of your HTML file.
<script src="https://cdn.dyte.in/core/dyte.js"/>
7. Install the UI Kit
The UI Kit provides ready-to-use components that can be easily integrated into your application. Based on the setup of your project, you can use UI Kit in two ways.
CDN
Once UI Kit components and web-core have been set up, add the following script tags to the <head /> tag.
<head>
<script type="module">
import { defineCustomElements } from 'https://cdn.jsdelivr.net/npm/@dytesdk/ui-kit/loader/index.es2017.js';
defineCustomElements();
</script>
<!-- Import Web Core via CDN too -->
<script src="https://cdn.dyte.in/core/dyte.js"></script>
</head>
Utility exports from CDN can also be imported:
<head>
<script type="module">
import {
provideDyteDesignSystem,
extendConfig,
} from 'https://cdn.jsdelivr.net/npm/@dytesdk/ui-kit@1.15.1/dist/index.js';
</script>
</head>npm
npm install @dytesdk/ui-kit @dytesdk/web-core
yarn
yarn add @dytesdk/ui-kit @dytesdk/web-core
8. Quickstart with the UI Kit
You can quickly get started with UI Kit by writing only a few lines of code.
In order to get started, you would need to link the provided hooks with the <DyteProvider />.
<body>
<dyte-meeting id="my-meeting"></dyte-meeting>
<script>
const init = async () => {
const meeting = await DyteClient.init({
authToken: '',
roomName: '',
defaults: {
audio: true,
video: true,
},
});
document.getElementById('my-meeting').meeting = meeting;
};
init();
</script>
</body>
Add Live Video to Your Website With Dyte
Adding video conferencing to your website is an easy way to improve customer satisfaction and engagement. We hope that reading this blog helped you understand how to add it to your website and why you should consider doing so.
Contact us today to get your project up and running swiftly.
FAQs
1. What Is Video Conferencing?
Video conferencing is a live, two-way audio and video communication between two or more people. It allows participants to see, hear, and speak to each other in real-time using webcams, microphones, and speakers.
2. How Does Video Conferencing Work?
Video conferencing works by compressing and encoding live audio and video signals, which are then transmitted over the internet to the receiving end. The receiving end decodes the signal and plays it back in real-time.
3. Why Use Video Conferencing?
Video conferencing is a great way to conduct business meetings, presentations, and training sessions without the need to travel. It can also be recorded and used as marketing materials or for training purposes.
4. What Are The Benefits Of Video Conferencing?
Video conferencing offers many benefits over traditional in-person meetings, including increased flexibility, improved efficiency, and reduced costs. For businesses, this means that meetings can be conducted with employees who are working remotely, clients who are in different time zones, or team members who are traveling.
5. How Do I Add Video Conferencing to My Website?
Adding video conferencing to a website requires you to choose a video conferencing platform like Dyte. You'll need to create an account and generate a code to embed onto your website. Once you have the code, simply add it to your website's HTML code and you're all set!
